Terms of Service

PrepPal is a subscription tool for speech-language pathologists (SLPs) and related professionals. It uses artificial intelligence (AI) to draft therapy materials, games, stories, core boards, handouts and caseload schedules.

PrepPal is made for professionals. It is not for use by children, and students should only use PrepPal games while an adult professional is supervising the session.

PrepPal drafts content; it does not provide clinical, medical, educational or legal advice. AI-generated content can contain mistakes. You are the responsible clinical decision-maker. Review every material, goal and schedule before using it with a student, and use your own professional judgment about whether it is appropriate.

• You must be at least 18 and give accurate information when you sign up.
• Keep your password private. You are responsible for activity on your account.
• Accounts are for one person. Don't share your login. An account can be signed in on up to two devices at a time, and new devices must be confirmed with a code sent to your email.
• Tell us right away if you think someone else has used your account.

PrepPal is designed so you never need to enter identifying student information. Use initials only, never names, dates of birth, ID numbers, diagnoses tied to a named person, or other personal information about students. You are responsible for following your employer's policies and the laws that apply to you (such as FERPA and HIPAA) when you use PrepPal. See our Privacy Policy for how we handle information.

• Each new account can generate one material and make one game for free, without a card. After that, a paid plan is needed.
• Plans are billed in advance, monthly or yearly, and renew automatically until you cancel. Prices are shown on the Pricing page.
• Payments are processed by Stripe. We don't see or store your full card number.
• You can change plans or cancel anytime from Account → Manage billing.
• We may change prices with at least 30 days' notice by email. Changes apply from your next billing period.

Cancellation and refunds are explained in our Cancellation & Refund Policy.

You keep ownership of what you put into PrepPal (your goals, targets, notes and settings). Materials PrepPal generates for you are yours to use in your practice. You may print them, share them with the students, families and colleagues you work with, and adapt them.

You may not resell PrepPal materials or offer them as part of a competing product or marketplace listing. PrepPal's software, design, game artwork and characters remain ours.

You give us permission to store and process your content only as needed to run PrepPal for you, as described in the Privacy Policy.

You agree not to:

• share your account, or sell or give away access to it
• enter identifying information about students or clients
• try to get around the free material or game limit, plan limits, device limit or security
• copy, scrape, or automatically download content in bulk, or reverse-engineer PrepPal
• use PrepPal to create anything unlawful, harmful or misleading

We may suspend or close accounts that break these rules.

Your saved work is stored while your subscription is active. If your subscription ends, we keep your saved work for 30 days in case you come back, then delete it. Some information, such as your caseload, stays only in your own browser and is never sent to us. Please keep your own copies of anything important.

We work to keep PrepPal running smoothly, but it may sometimes be unavailable, and we may add, change or remove features. If we make a change that significantly reduces what your paid plan includes, you may cancel.

PrepPal is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We don't promise that AI-generated content will be accurate, complete or suitable for any particular student.

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost data or profits. Our total liability for any claim about PrepPal is limited to the amount you paid us in the 12 months before the claim.

You can stop using PrepPal and cancel at any time. We may suspend or end your access if you break these terms or if we stop offering PrepPal (in that case, we'll give notice and refund any prepaid time you haven't used).

These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. We may update these terms; if we make important changes, we'll tell you by email or in the app before they take effect. Continuing to use PrepPal after that means you accept the updated terms.

Questions? Email us at support@preppaltherapy.com or use the contact page.

The chomp sounds in Feed the Creature come from “7 Eating Crunches” by StarNinjas (public domain, CC0).